We aim to process and ship all orders within 48-72 hours. Please note that delivery times may be slightly increased during lockdown and post-lockdown.
Shipping in UK
- We offer free shipping within the UK for orders over £35.
- Orders under £35 are shipped by weight.
- We use a selection of reputable national carriers to deliver our goods.
- We offer free collection from our Chepstow Studio if you live near the area.
- Please contact us at firstname.lastname@example.org and we can arrange a custom shipping price if one is not available from our online ordering system.
Shipping (pre-orders and back-orders)
- Any pre-orders or back-orders will be shipped as soon as they arrive on our shelves. We are given an approximate date of arrival by our suppliers, but we cannot guarantee that date.
- If you combine a pre-order or back-order with something we currently have in stock, that in stock item will only be shipped when the pre-order or back-order item(s) arrives. If you would like that item sooner, you will be charged for the additional shipping cost where appropriate.