Delivery and Return

Shipping Update

We aim to process and ship all orders within 48-72 hours. Please note that delivery times may be slightly increased during lockdown and post-lockdown.

 

Shipping in UK

  • We offer free shipping within the UK for orders over £35.
  • Orders under £35 are shipped by weight.
  • We use a selection of reputable national carriers to deliver our goods.
  • We offer free collection from our Chepstow Studio if you live near the area.

 

Shipping Abroad

  • Please contact us at studio@themakespot.uk and we can arrange a custom shipping price if one is not available from our online ordering system.

 

Shipping (pre-orders and back-orders)

  • Any pre-orders or back-orders will be shipped as soon as they arrive on our shelves. We are given an approximate date of arrival by our suppliers, but we cannot guarantee that date.
  • If you combine a pre-order or back-order with something we currently have in stock, that in stock item will only be shipped when the pre-order or back-order item(s) arrives. If you would like that item sooner, you will be charged for the additional shipping cost where appropriate.